Reporting an Automobile Claim

When you are involved in a car accident, whether you are at fault or not at fault, the experience can be very stressful and overwhelming. As insurance brokers, we are here to support you through your claim process so you can go back to your everyday life as quickly as possible.

 

What to do following an vehicular incident:

1. Dial 911 for emergencies or contact your local police department for non-emergency situations.

2. Gather as much information as possible about the incident and the third party if it is the case:

  • Date & Time of the incident
  • Who was driving your vehicle? Who was driving the third party vehicle? Record the third party’s name, contact information & insurance information.
  • What happened before the incident? How was the incident caused?
  • What is the intersection or specific location of the incident?
  • Are there any injuries to a party involved?

3. Make a list of any damages that were caused due to the incident, include pictures if possible.

  • Damages to your vehicle
  • Damages to the third party vehicle
  • Damages to any surrounding property (a tree, a fence, a hydro pole, a building etc.)

4. Call your insurance broker at Théorêt & Martel and let us file the claim for you with your insurer. An adjuster from the insurance company will contact you afterwards to make any necessary arrangements.

Reporting a Property Claim

When you are faced with property disaster, the experience can be very stressful and overwhelming. As insurance brokers, we are here to support you through your claim process so you can go back to your everyday life as quickly as possible.

 

What to do following a property incident:

1. Dial 911 for emergencies or contact your local police department for non-emergency situations.

2. Gather as much information as possible about the incident:

  • Date & Time of the incident
  • How was the incident caused?
  • Are there any injuries to a party involved?

3. Make a list of any damages that were caused due to the incident, include pictures if possible.

  • Damages to your property
  • Damages to any surrounding property (a tree, a fence, a hydro pole, a building, a neighbor etc.)
  • In the case of theft or a robbery, make a preliminary list of missing items that you may notice.

4. Call your insurance broker at Théorêt & Martel and let us file the claim for you with your insurer. An adjuster from the insurance company will contact you afterwards to make any necessary arrangements.

 

 

During business hours (Monday to Friday from 8:30 to 4:30)

Hawkesbury Office 613-632-0000

Vankleek Hill Office 613-678-2306

 

Outside of the business hours (after hours, weekends and statutory holidays)

You can call your insurer directly to report the incident right away, make sure to have your policy number close by as a reference, you will find your insurer's toll free claim department information by clicking on the proper link below. If it is not an emergency. you can wait to speak with your broker during our business hours or you ma click here to fill out a report online and your broker will contact you on the next business day.

 

Click on the company logo below for a link to their claim service page

intact assurance  jevco  economical  perth  western general   Northbridge Insurance   commonwell    The Guarantee   aviva    echelon   pembridge   pafcohagerty