At Theoret Martel Insurance, we are committed to safeguarding your personal information and ensuring that your privacy is protected at all times. As part of our ongoing efforts to provide transparent and secure services, we would like to provide you with our Privacy Statement.
As an insurance broker, we collect, use, and disclose personal and sensitive data in order to better serve you and meet regulatory requirements. This information reflects the latest practices we follow in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA), ensuring that your personal details are handled with the utmost care and security. Below is a brief summary of our privacy practices.
Use of Personal Information:
Theoret Martel uses your personal information to assess and assist you with your ongoing insurance needs, determine eligibility for and offer other products/services that may suit your individual needs. It is also used to ensure your information is accurate and up to date, and to detect and protect against error or fraud.
Collection of personal information:
We collect only the data necessary for offering our insurance services and maintaining your coverage. Personal information we may collect includes:
- Full name, address, email address, telephone number, and other contact information;
- Payment Information
- age, birth date, drivers’ licence, marital status
- information about your preferences, income, assets or personal finances;
- credit information, driving record, insurance history;
- information about your insurance claims or claims history; and
- such other information we may collect with your consent or as permitted or required by law.
We mainly collect personal information directly from you. However, we may also collect information about you from other sources, such as other insurance brokers, insurance companies, credit organizations, motor vehicle and driver licensing authorities, and financial institutions.
Disclosure of information:
We may share your details with insurance providers, regulatory authorities, and other trusted partners, only when necessary to provide you with the products and services you request.
Protect your data:
We implement physical, organizational and technological security measures to prevent loss, theft or unauthorized access, disclosure, or destruction of your information. Personal information is protected:
- Physically, by building security measures and physical barriers
- Organizationally, by our policies, practices, and access levels
- Technologically, by using passwords, encryption, firewalls, anti-virus, and anonymizing software
Please be aware that despite our efforts, no data security measures can guarantee security.
Your rights:
You have the right to request access to, correct, or request the deletion of your personal data, as well as to withdraw consent where applicable.
To find out more about federal privacy laws, please visit the Office of the Privacy Commissioner of Canada website at https://www.priv.gc.ca/